OUR LOYALTY REWARD PROGRAM

We created this program to reward YOU!

You’ll earn points for each service you enjoy and each product you purchase.  For every 50,000 points you earn, you’ll receive "CASCADA CASH" worth $25!

The Fine Print.  There has to be a catch, right?

Not really, but here are a couple of details about how the program works:

 

  • All points expire two years from the day that they were issued. So, if you haven’t reached the 50,000 point threshold within those two years, your points will expire.

  • Points will be awarded at the time of check out. For example, if you refer a friend you will get your points when he/she checks out at the spa. If you pre-book an appointment, you will earn those points when you check out of that appointment, not when you schedule it.

  • Points earned may not be redeemed for cash.

  • No point swapping or double dipping! Some purchases may not earn points. For example, you won’t earn double points if you buy yourself a gift certificate and use it on your own purchase. If we suspect abuse or other sneaky behavior, we reserve the right to terminate your enrollment in our program. Just remember, the karma police will find you.

  • Points are non-transferrable, but you may purchase a gift certificate with your points that you may give to a friend.

  • May not be valid with some special offers, sale items or special purchases.  Points can only be redeemed for spa services.

  • We reserve the right to terminate or modify the program at any time.

  • You may not earn points on purchases or services made using third party gift certificates or tender (ie: WaySpa, SpaFinder).

Here's how you can earn your points :

 

 

  • For every dollar spent towards Gift Certificates or Products at the spa you will receive 25 points.

  • Refer a new customer to the Spa and earn 10,000 points

  • Come to the Spa on your birthday and earn 15,000 points

  • Book your service online and when you check-out, receive 1,500 points

  • Is this your first time at the Spa?  Pre-book for another service before you leave and receive 5,000 points

  • Already a client?  Pre-booking for your next service earns you 2,500 points

  • Do you use Facebook?  When you "Like" our page, "Check-in", or comment on any of our posts we will add BONUS points to your account! 

  • Do you follow us on Instagram?  Re-posting will also earn you BONUS points!

Our system automatically tracks the points you’ve earned. You can check your balance by asking one of our staff members or logging in to your online account.

 

When you check out of your appointment at the spa, just inform us that you would like to spend your CASCADA CASH points and they will credit the transaction of $25.

​​​Contact Us

4386 Drummond Road

Niagara Falls, ON  L2E 6C3

Tel: 905.353.0772

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